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Date:  July 19, 2019  

<big><strong><font color = #DC381F>PASSWORD RESET</font></strong></big> <p>We here at NHIP have noticed a number of password resets. Must just be the time of year. Please remember that you have three tries to enter the system before you are locked out for an hour. Even if you expire your three tries and call us for a reset, you must wait an hour before you can go back into the system and try again. (Much like going into the water after you have eaten lunch.) What can you do? If after two tries &#8208 and you KNOW you entered the correct information &#8208 call us on the Helpline at 603.271.4028 and we can reset your password before you exhaust all your attempts.</p> <p>If you have just plain forgotten your password, again, don&#146t exhaust your tries or you will have to wait an hour even if we reset the password for you.</p> <p>Thank you (7/8/2019)

<big><strong><font color = #703C98>FLU RETURNS</font></strong></big> <p>As the weather grows warmer, you might wonder when you can start to return the seasonal influenza stock you may still have. However, you cannot return influenza vaccine until the vaccine has reached its expiration date, which is July 1, 2019. Please process any/all influenza returns within 90 days after the expiration date.</p> <p>If you have any questions or want NHIP to help you with your return, just give us a call on the VaxNH Helpline at 603.271.4028.</p> <p>Thanks! (06/06/19)</p>

<strong><font color=teal>Reconciliation Process Update</font></strong> <p>Effective Oct 20, VOMS users should only be receiving orders in the Create/View Orders page and performing reconciliation for doses that are administered, wasted or expired, as appropriate, please contact NHIP if there's any other reason that you need to change the numbers. <p>If there are issues with lot numbers not displaying the correct quantity, or there's a need to add a State-funded lot number to inventory, etc., please call VaxNH at 603.271.4028 and we will make the adjustments for you. <p>As a reminder, all providers are strongly encouraged to reconcile their inventory at least monthly, even if you are not placing an order. This best practice will minimize reconciliation issues or alert you to issues when they can be addressed more easily. <p>Thank you (11/14/2018)
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