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Date:  July 11, 2020  

<font size="4" face="arial" color=#33CCoo>REMINDER!!!</font> <p>The VaxNH Helpline (603.271.4028) is here to help. If you have any issues with inventory or need assistance with an odd order or adding new lots to your inventory - any out of the ordinary task in VOMS - give us a call or send an email to VaxNH@dhhs.state.nh.us. For your own inventory accounting and NHIP&#146s reporting, accurate inventory numbers are critical. <p>Thanks! (10/02/2019)

<big><strong><font color = #DC381F>PASSWORD RESET</font></strong></big> <p>We here at NHIP have noticed a number of password resets. Must just be the time of year. Please remember that you have three tries to enter the system before you are locked out for an hour. Even if you expire your three tries and call us for a reset, you must wait an hour before you can go back into the system and try again. (Much like going into the water after you have eaten lunch.) What can you do? If after two tries &#8208 and you KNOW you entered the correct information &#8208 call us on the Helpline at 603.271.4028 and we can reset your password before you exhaust all your attempts.</p> <p>If you have just plain forgotten your password, again, don&#146t exhaust your tries or you will have to wait an hour even if we reset the password for you.</p> <p>Thank you (7/8/2019)

<strong><font color=teal>Vaccine Transfer Process Reminder</font></strong> <p><b>ALL TRANFERS</b> must be completed as soon as possible in the Vaccine Order Management System (VOMS) to assure proper accountability and reconciliation. <ul type=¿disc¿> <li><b>If your practice has <u>received</u> vaccine from another practice for administration*-</b> you must go into VOMS and accept the transfer right away so that it populates into your inventory.</li> <li><b>If your practice has <u>transferred</u> vaccine to another practice for administration*-</b> be sure to confirm the other practice has received the vaccine into their inventory <u><b><q>BEFORE</q></b></u> reconciling your inventory. To check for any vaccines waiting to be accepted by the receiving facility go to Orders/Transfers > Outbound Transfers</li> <p><li>If the vaccine has been moved to another practice for storage only and will not be administered by that practice, no transfer documentation in VOMS is required.</li> </ul> <p>If you have incorrect or <q>negative</q> quantities in your inventory you must contact the VaxNH staff to fix the error. Please call VaxNH at 603.271.4028 and we will make the adjustments for you. <p>Thank you (4/29/20)
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